Return Policy

Cancellation

We accept order cancellations before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept returns of products. Customers have the right to apply for a return within 14 days after the product is delivered.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please contact our customer service to ensure you send the package to the correct return address.

Notes:

Custom-made or personalized items are not eligible for the 14-day return policy.

If the return is due to the consumer’s reason (e.g., changed mind), the consumer is responsible for the return shipping cost. The specific fee will depend on the courier you choose.

If the return is due to our mistake (e.g., damaged or incorrect product), we will cover the return shipping fee.

No restocking fee will be charged for returning a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the receipt. We will also inform you whether your refund is approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received your refund yet:

Recheck your bank account.

Contact your credit card company — it may take some time before your refund is officially posted.

Contact your bank — processing time can vary.

If you've done all of this and still haven’t received your refund, please contact us at orangematernity@gmail.com

👉 Please contact our Customer Service at orangematernity@gmail.com to obtain the return address.